Shipping Policy

FREE SHIPPING

We are glad to bring our customers great value and service. Hence we provide free shipping from our warehouses. 

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

 Beautylla is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made. Please refer to the Refund and Return Policy for more details. 

CUSTOMS

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may be subject to custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location and product. Please refer to the purchased product delivery estimate.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

OUR TRACKING INDICATES THAT THERE IS NO INFORMATION AVAILABLE AT THE MOMENT.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.